FAQs

WHAT ARE CAFFEINE POUCHES?

Caffeine pouches are small packets containing a measured dose of caffeine. They are designed to be placed between the gum and cheek, allowing caffeine to be absorbed through the oral mucosa directly into the bloodstream, providing a quick and convenient energy boost.

HOW DO I USE CAFFEINE POUCHES?

To use a caffeine pouch, simply place a single pouch between your gum and cheek. The caffeine will absorb through the tissue in your gum & into into your bloodstream. Each pouch should be used for about 45-60 minutes for optimal results. Remove pouch when finished, DO NOT SWALLOW.

HOW FAST IS POSTAGE?

We offer 2-day express postage within Australia. Orders placed before 12PM AEST on business days are typically shipped the same day, ensuring that your products arrive promptly.

HOW CAN I TRACK MY ORDER? 

Once your order is shipped, you will receive a tracking number via email. You can use this number to track the progress of your delivery through our website or the courier's website.

WHAT IS YOUR RETURNS POLICY?

We accept returns of unopened and unused products within 14 days of purchase. To initiate a return, please contact our customer service team with your order details.

ARE CAFFEINE POUCHES SAFE?

Yes, when used as directed, caffeine pouches are safe. However, we recommend consulting with your healthcare provider if you have any health concerns or if you are sensitive to caffeine.

CAN I COMBINE WITH OTHER CAFFEINE PRODUCTS?

We advise caution when combining caffeine pouches with other sources of caffeine. To avoid excessive intake, consider your total daily caffeine consumption from all sources.

HOW DO I CONTACT CUSTOMER SUPPORT?

Our customer support team is available to assist you with any inquiries or issues. You can contact us through our website’s contact form, email, or directly by phone during business hours.

If you have any other questions that are not covered here, feel free to reach out to our customer support for further assistance.